Smart & Sustainable
Home Makeovers.

1. Introduction and Scope

Eco Nest Makeover ("we," "our," or "the Company") places the highest priority on the security and confidentiality of client information. This Privacy Policy outlines how we collect, use, process, and protect personal and project-related data. By accessing our platform or engaging our services, you consent to the practices described herein in accordance with applicable data protection and consumer privacy regulations.

2. Information Collection

We may collect personal information including, but not limited to, full name, residential address, email address, contact number, date of birth, and project-related details. In addition, information shared during consultations—such as design preferences, layouts, and property specifications—may be securely documented to support service delivery.

3. Use of Information

Collected information is used strictly for service delivery, communication, project planning, and operational purposes. With user consent, we may also send updates, newsletters, or service-related communications. We do not use personal data for automated decision-making that significantly affects users.

4. Data Protection and Security

We implement industry-standard security measures, including encryption protocols, secure servers, and controlled access systems to safeguard your data. Access to sensitive information is restricted to authorized personnel involved in project execution and administration.

5. Third-Party Sharing

We do not sell, rent, or trade personal data to external parties. Information may be shared only with trusted service providers or contractors directly involved in delivering services, and only when necessary. Such parties are bound by strict confidentiality obligations.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill service requirements, legal obligations, or internal record-keeping purposes. Once no longer required, data is securely deleted or anonymized.

7. User Rights

You have the right to access, update, or request deletion of your personal information. Requests may be submitted through official communication channels, and we will respond within a reasonable timeframe.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, monitor performance, and improve functionality. Users can control cookie preferences through their browser settings.

9. External Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those external platforms.

10. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and continued use of our services constitutes acceptance of such changes.

11. Contact

For questions, concerns, or requests related to your personal data, please contact us via our official support channels.

1. Agreement to Terms

By accessing the digital platforms of Eco Nest Makeover or engaging our services, you agree to be bound by these Terms & Conditions. These terms are governed by applicable laws within our operational jurisdictions. If you do not agree with any part of these terms, you should discontinue use of our services immediately.

2. Scope of Services

Initial inquiries, consultations, and discussions do not constitute a binding agreement. A formal relationship is established only upon execution of a written agreement outlining the scope, deliverables, and financial terms. Eco Nest Makeover reserves the right to decline projects based on feasibility, capacity, or other operational considerations.

3. Pricing and Payments

All estimates provided are indicative and subject to change based on material costs, project scope adjustments, or market conditions. Final pricing, payment schedules, and applicable fees will be clearly defined in the signed agreement. Delayed payments may result in penalties or suspension of services as permitted by law.

4. Project Timelines

Timelines are provided as estimates and may vary due to unforeseen circumstances, including supply delays, site conditions, or regulatory approvals. We will communicate any changes promptly and work to minimize disruptions.

5. Force Majeure

We shall not be held responsible for delays or failure to perform due to events beyond reasonable control, including but not limited to natural events, supply chain disruptions, labor issues, or regulatory changes.

6. Warranties and Liability

We provide warranties on workmanship as specified in project documentation. Liability is limited to the total amount paid for services rendered. We are not responsible for damages resulting from misuse, unauthorized modifications, or pre-existing conditions.

7. Intellectual Property

All designs, plans, and creative materials remain the intellectual property of Eco Nest Makeover until full payment is received. Unauthorized use, reproduction, or distribution is prohibited. We may use non-sensitive project visuals for portfolio purposes unless restricted by agreement.

8. Client Responsibilities

Clients are responsible for providing accurate information, timely approvals, and site access as required. Delays caused by client actions may impact project timelines and costs.

9. Cancellation Policy

Requests for cancellation must be submitted in writing. Any work completed or expenses incurred up to the cancellation date will be billed accordingly.

10. Dispute Resolution

Any disputes shall first be addressed through mutual discussion. If unresolved, parties agree to proceed with mediation or binding arbitration through a recognized neutral authority.

11. Amendments

We reserve the right to update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the revised terms.

12. Contact

For any questions regarding these terms, please contact us through our official communication channels.

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